Product Questions

I have a question about a product

Do you have a question about a product on our site?
Send us an email with your question and the product number, or a link to the product on our site.
We will contact you as soon as we can.

I have a question about a Gazelle product.

Do you have a question regarding a Gazelle product, for example whether it will fit your Gazelle bicycle?
Send us an email with your question, the frame number of your bicycle and the product number on our site, or a link to the product.
We will contact you as soon as we can.

Can I order part of a product?

That depends entirely on the product.
The best way to judge whether this is possible, is to send us an email with your question and the product number for that particular product, or a link to the product on our site.
We will look into the possibilities for you.

The product I'm looking for is not on your website, but you do sell other products by the same brand.
Can I still order the product I’m looking for? 

Unfortunately, no.
If we don't have the product on our website, we can't sell it to you.
We can always try to find a solution for you, like a similar product, so feel free to send us an email with your question and we'll look into it.