E-Motion E-Bike Error Codes

E-Motion

Information:	Emergency running program comes into play, moderate support with a limited current of up to 15km/h maximum, depending on the selected speed.

Series:	OLED display

Error code:	Display message:	Description:	Steps:
Motor Err	Emergency running program in effect.	Internal error.	Please contact your e-bike dealer.
M. Overheat	Support is gradually switched off.	Motor too hot.	Allow the motor to cool and test it under normal circumstances.
C. Overheat	Support is gradually switched off.	Motor too hot.	Allow the motor to cool and test it under normal circumstances.
Motor Err	Support is immediately switched off.	Internal error.	Please contact your e-bike dealer.

Series:	Sire-E display

Error code:	Display message:	Description:	Steps:
33	Emergency running program in effect.	Internal error.	Please contact your e-bike dealer.
41	Emergency running program in effect.	Speed indication error.	Check the rear wheel magnet.
48	Emergency running program in effect.	Speed indication error.	Check the rear wheel magnet.
40	Support is gradually switched off.	Motor too hot.	Allow the motor to cool and test it under normal circumstances.
37	Support is gradually switched off.	Motor too hot.	Allow the motor to cool and test it under normal circumstances.
36	Support is immediately switched off.	Internal error.	Please contact your e-bike dealer.
35	Support is immediately switched off.	Internal error.	Please contact your e-bike dealer.

Series:	Active 36V 1-5 systems

Error code:	Description:	Steps:
`01	Communication error display / controller / speed sensor.	Please contact your dealer.
`02	Communication error display.	Please contact your dealer.
`03	Communication error display / controller / battery pack.	Please contact your dealer.
21	Current too high.	Please contact your dealer.
22	Throttle error.	Please contact your dealer.
23	Motor phase error.	Please contact your dealer.
24	The hall sensors of the motor are defective.	Please contact your dealer.
30	Communication error.	Please contact your dealer.